Refurbished Condition Explanation

When buying a refurbished product, we understand you want to be sure you know what you are paying for.

Without going into too much details, refurbished products in excellent condition are the best in terms of cosmetic appearance, with good condition products coming in second place, and fair condition products in last place.

We want to point out that regardless of what condition our refurbished products may be in, all refurbished products are tested and verified to be in fully functional.

Excellent condition: refurbished products in excellent condition are usually in a “like-new” condition and will often have minimal to no scratches, dents, or blemishes. Products in excellent condition normally cost more than products in good condition and products in fair condition but also show the least amount of cosmetic imperfections.

Good condition: refurbished products in good condition are typically well taken care of but do show signs of prior usage. Products in good condition may come with small scratches, minor dents, or possible blemishes. Products in good condition typically cost more than products in fair condition but are cheaper than products in excellent condition.

Fair condition: refurbished products in fair condition are fully functional but also show significant signs of prior usage. Products in fair condition will often have cosmetic scratches, dents, and blemishes. Products in fair condition are in verified working condition and offer the biggest savings but also show heavy signs of daily wear and tear.

Excellent Condition

Features a “like-new” appearance, with minimal to no scratches, dents, or blemishes.

Good Condition

Well taken care of but shows signs of prior usage, may come with small scratches, minor dents, or possible blemishes.

Fair Condition

Fully functional but shows significant signs of prior usage, will often have cosmetic scratches, dents, and blemishes from daily wear and tear.

What about my warranty?

All products, regardless of whether they are new or refurbished come with a 30-day guarantee from Maya Communications.

All refurbished products (in excellent, good, and fair condition) are tested and verified to be fully functional.

If you encounter any issues with your purchase within 30 days of purchase, please contact us for a replacement.

Warranty And Return Policy Notice

Please note that our 30-day guarantee does not cover accidental damage.

For full details regarding returns and exchanges, please see our return policy page.